Privacy Policy – z98.vin Keeps Your Data Safe

Welcome to z98.vin. This Privacy Policy explains how z98 ("z98", "we", "us", "our") collects, processes, stores, and protects the personal information of players ("you", "your") who access and use the z98 platform, including the website z98.vin and the z98 mobile app.

z98 is committed to handling your personal data with care, honesty, and full transparency. We know that Pakistani players trust us with sensitive information — including identity details, contact information, and PKR payment data — and we take that trust seriously. This policy is written in plain language so you can easily understand what we do with your information and why.

By registering an account on z98, using the z98 platform, or placing a bet or playing a Casino or Slots game on z98.vin, you confirm that you have read and understood this Privacy Policy and that you agree to the data practices described herein. If you do not agree, please do not register or continue using z98.

z98 may update this Privacy Policy from time to time. When we make significant changes, we will notify you via your registered email address or through an in-platform notification. The "Last Updated" date at the top of this page will always reflect the most recent revision.

z98 collects personal data through a number of channels — primarily through your account registration, your activity on the platform, and your payment transactions. The categories of personal data we collect include:

z98 only collects personal data that is necessary for the purpose described. We do not collect sensitive categories of data such as racial or ethnic origin, religious beliefs, health data, or biometric data beyond what is required for identity verification under KYC obligations.

z98 uses the personal data it collects for specific, legitimate purposes. We do not use your data for any purpose beyond what is described below:

• Account Creation & Management: To create and maintain your z98 player account, verify your identity, and manage your account preferences and settings.
• Processing PKR Transactions: To process your deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, cards, and mobile wallets. Financial data is used solely for transaction processing and fraud prevention.
• Platform Delivery: To provide access to all z98 features including Sports Betting, Cricket and PSL markets, Casino, Live Casino, Slots, Bingo, Esports betting, and the z98 mobile app.
• Promotions & Bonuses: To apply bonuses, Welcome Offers, Free Spins, and other promotional credits to your account when you qualify. We use your gaming activity data to determine eligibility for certain offers.
• Security & Fraud Prevention: To monitor accounts for suspicious activity, unauthorised access, multiple account creation, bonus abuse, match-fixing signals, and potential money laundering. This is essential to maintaining a fair platform for all players.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling behaviour and to enforce any deposit limits, cooling-off periods, or self-exclusion requests you have set. Responsible gaming tools depend on accurate activity data.
• Customer Support: To respond to your queries, resolve complaints, and maintain records of support interactions for quality and training purposes.
• Legal & Compliance Obligations: To meet record-keeping, identity verification, and anti-money laundering (AML) obligations under applicable laws and regulations.
• Platform Improvement: To analyse platform usage patterns, identify bugs, improve features, and personalise the z98 experience for Pakistani players.
• Communications: To send you transactional communications (deposit/withdrawal confirmations, security alerts) and, where you have opted in, promotional communications about new offers on z98.

You can opt out of promotional communications at any time by updating your notification preferences in your account settings or by contacting z98 support. Transactional and security communications are essential to the operation of your account and cannot be opted out of while your account remains active.

z98 supports PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards, and other mobile wallets. The way z98 handles payment data is designed with security as the top priority:

• z98 does not store your full JazzCash or Easypaisa account PIN, your bank account password, or your full card number on z98 servers.
• Payment transactions are processed through encrypted, tokenised payment flows. z98 retains only the minimum payment reference information needed to match transactions to your account and process withdrawals.
• All PKR transaction data is encrypted in transit using TLS (Transport Layer Security) and encrypted at rest in z98's secure data infrastructure.
• z98 retains financial transaction records for a minimum period as required for compliance and dispute resolution purposes. After this retention period, financial records are securely deleted.
• Withdrawal requests are returned only to the same payment method used for the original deposit, as a security measure to prevent unauthorised fund redirection.

For high-value withdrawals or when unusual account activity is detected, z98 may request additional documentation to verify the source of funds. This is a standard AML compliance process and is not a reflection of distrust of the individual player.

z98 does not sell, rent, or trade your personal data. We share your data with third parties only in limited, specific circumstances, and only to the extent necessary:

• Payment Processors: JazzCash, Easypaisa, Raast, banking partners, and card processors receive only the transaction data needed to process your PKR deposit or withdrawal. These partners operate under their own privacy policies and are bound by applicable financial data protection standards.
• Identity Verification Partners: KYC verification services receive identity document data (such as CNIC details) solely for the purpose of verifying your identity. These providers are contractually bound to handle this data securely and to use it only for verification purposes.
• Game Providers: Some Casino, Slots, Bingo, and Live Casino games on z98 are provided by third-party game studios. These providers may receive a player session identifier to operate the game, but they do not receive your full personal profile, CNIC details, or PKR payment data.
• Technology & Security Partners: z98 uses trusted technology providers for platform hosting, fraud detection, and security monitoring. These providers are given access only to the data required for their specific function and are bound by strict data processing agreements.
• Legal & Regulatory Obligations: z98 may be required to disclose personal data to law enforcement, financial intelligence units, or other authorities where required by applicable law. z98 will challenge any request that it believes is unlawful or disproportionate.

All third-party data processors engaged by z98 are required to handle your data in accordance with applicable data protection standards. z98 does not transfer player data to third parties for the purposes of direct marketing without your explicit consent.

z98 uses cookies and similar tracking technologies on z98.vin and the z98 mobile app. Cookies are small text files placed on your device that help z98 recognise your session, remember your preferences, and improve the overall platform experience.

z98 uses the following types of cookies:

• Essential Cookies: These are required for z98 to function. They manage your login session, keep you authenticated while you navigate between pages, and maintain your account security. These cookies cannot be disabled while you use z98.
• Analytics Cookies: These help z98 understand how players navigate the platform, which pages are most visited, and where technical issues may be occurring. Analytics data is aggregated and anonymised — it is not linked back to individual player identities for marketing purposes.
• Preference Cookies: These remember your display settings, language preferences, and other customisation choices so you don't have to re-set them every time you visit z98.
• Security Cookies: These support z98's fraud detection and account security systems by helping identify unusual login patterns or suspicious session behaviour.

z98 does not use third-party advertising cookies or cross-site tracking cookies for serving ads on other websites. You can manage or disable non-essential cookies through your browser settings or device privacy controls. Disabling essential cookies may prevent z98 from functioning correctly.

z98 retains your personal data for as long as your account is active and for a defined period after account closure, as required by applicable law and for legitimate business purposes such as dispute resolution and fraud prevention.

• Active Accounts: Personal and gaming activity data is retained for the full duration of your account being open on z98.
• Closed Accounts: Following account closure, z98 retains identity records, transaction history, and account activity logs for a minimum of five years for compliance, AML, and legal purposes. After this period, data is securely deleted or anonymised.
• Support Communications: Support tickets and chat transcripts are retained for up to two years from the date of the interaction, after which they are deleted.
• Verification Documents: CNIC copies and identity verification documents are retained for the duration required by applicable regulations and are then securely deleted.
• Anonymised Analytics Data: Aggregated, anonymised usage analytics data may be retained indefinitely as it cannot be linked back to individual players.

If you request deletion of your personal data, z98 will delete or anonymise all data not subject to mandatory retention requirements within a reasonable timeframe. Where data must be retained for legal reasons, z98 will inform you of what is being retained and why.

As a z98 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact z98 support with your request and we will respond within a reasonable timeframe:

• Right to Access: You can request a copy of all personal data z98 holds about you. This includes your account profile, transaction history, gaming activity, and any verification documents on file.
• Right to Correction: If any personal data z98 holds about you is inaccurate or out of date, you have the right to request that it be corrected. You can update many details directly through your account settings.
• Right to Deletion: You can request that z98 delete your personal data. z98 will action this request promptly for all data not subject to mandatory legal retention requirements. Note that deletion of your data will require closure of your z98 account.
• Right to Restrict Processing: In certain circumstances, you can request that z98 restrict the processing of your data — for example, while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used electronic format, which you may then transfer to another service.
• Right to Object: You can object to the processing of your personal data for direct marketing purposes at any time. You can update your communication preferences in your account settings.

z98 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:

• Encryption: All data transmitted between your browser or app and z98 servers is encrypted using TLS 1.2 or higher. Sensitive data stored on z98 servers is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within z98's internal systems is restricted on a strict need-to-know basis. Staff who have access to player data are subject to confidentiality obligations and regular security training.
• Penetration Testing: z98 conducts regular security assessments and penetration testing of its platform infrastructure to identify and address vulnerabilities before they can be exploited.
• Two-Factor Authentication: z98 supports two-factor authentication (2FA) for player accounts as an additional layer of protection against unauthorised login.
• Fraud Monitoring: Automated systems monitor all accounts and transactions continuously for patterns consistent with fraud, unauthorised access, or money laundering activity.
• Incident Response: z98 maintains a documented incident response procedure. In the event of a data breach, z98 will act swiftly to contain the incident and notify affected players as soon as practically possible.

While z98 takes every reasonable step to protect your data, no digital platform can guarantee absolute security. Players are strongly encouraged to use a strong, unique password for their z98 account, enable 2FA, and never share their login credentials with anyone.

If you have any questions about this Privacy Policy, how z98 handles your personal data, or if you would like to exercise any of your data rights, please get in touch with the z98 support team. Our team is available to assist Pakistani players with any privacy-related queries.

You can reach z98 support at:

When contacting z98 about a privacy matter, please include your registered email address and a clear description of your request. If your request relates to access or deletion of your data, identity verification will be required before we can proceed.

z98 aims to respond to all privacy-related queries within a reasonable timeframe. For complex requests such as full data access reports, please allow additional processing time.